Returns Policy
As we are a service-based company delivering custom software development, web design, app development, and digital solutions tailored specifically for each client, we do not offer returns on any of our services or digital deliverables. Once a project is initiated and any level of service has been rendered, return requests are not applicable.
Refund Policy
Due to the nature of our work, which involves time-bound intellectual efforts, third-party integrations, and custom implementations, all payments made to CodeBitel are non-refundable.
By proceeding with our services and making a payment, you acknowledge and agree that:
- You have reviewed the project scope and agreed to the proposal or service terms.
- You understand that we do not issue partial or full refunds under any circumstances, including project delays or change in business direction.
- Any exceptions to this rule (if any) will be at the sole discretion of CodeBitel management and will be made in writing.
Cancellation Policy
Once the project has been initiated (either through partial or full payment), cancellation is not permitted. This includes:
- Custom web or app development projects.
- Retainer contracts or monthly service agreements.
- One-time service packages (e.g., SEO audits, website setup, etc.)
If the client decides to terminate the contract midway for any reason, no refund or credit will be issued for the remaining work. We may, however, choose to release partial deliverables that have already been completed if applicable.
Delivery & Timelines
All services are delivered as per mutually agreed timelines outlined in the project proposal or service agreement. Delays due to:
- Client’s delay in providing assets, approvals, or feedback,
- Force majeure events, or
- Third-party service outages (e.g., domain services)
…will not be considered a breach on our part. Delivery timelines may vary based on project scope, revisions, or client responsiveness.
Contact Us
Business Name: CodeBitel Web Services
Registered Address: Ganesh Vihar, Lane Number 1, Nathuawala,
Dehradun, Uttarakhand, India – 248001
Phone Number: +91 94563 15289
Email ID: [email protected]
Official Website:https://codebitel.com